Iowa/Nebraska Novell Technical Blast
John Bezy, Novell Iowa/Nebraska Systems Engineer
Volume 4 (2002)
Volume 4, Number 15 - 7/30/2002
Volume 4, Number 14 - 7/15/2002
Volume 4, Number 13 - 6/28/2002
Volume 4, Number 12 - 6/17/2002
Volume 4, Number 11 - 5/22/2002
Volume 4, Number 10 - 5/13/2002
Volume 4, Number 9 - 4/22/2002
Volume 4, Number 8 - 4/8/2002
Volume 4, Number 7 - 3/11/2002
Volume 4, Number 6 - 3/4/2002
Volume 4, Number 5 - 2/25/2002
Volume 4, Number 4 - 2/15/2002
Volume 4, Number 3 - 2/11/2002
Volume 4, Number 2 - 1/30/2002
Volume 4, Number 1 - 1/14/2002
Volume 3 (2001)
Volume 3, Number 41 - 12/21/2001
Volume 3, Number 40 - 12/12/2001
Volume 3, Number 39 - 12/04/2001
Volume 3, Number 38 - 11/20/2001
Volume 3, Number 37 - 11/15/2001
Volume 3, Number 36 - 11/6/2001
Volume 3, Number 35 - 10/16/2001
Volume 3, Number 34 - 9/25/2001
Volume 3, Number 33 - 9/11/2001
Volume 3, Number 32 - 9/5/2001
Volume 3, Number 31 - 8/22/2001
Volume 3, Number 30 - 8/14/2001
Volume 3, Number 29 - 8/14/2001
Volume 3, Number 28 - 8/9/2001
Volume 3, Number 27 - 7/23/2001
Volume 3, Number 26 - 7/10/2001
Volume 3, Number 25 - 7/2/2001
Volume 3, Number 24 - 6/25/2001
Volume 3, Number 23 - 6/13/2001
Volume 3, Number 22 - 6/5/2001
Volume 3, Number 21 - 5/29/2001
Volume 3, Number 20 - 5/22/2001
Volume 3, Number 19 - 5/16/2001
Volume 3, Number 18 - 5/10/2001
Volume 3, Number 17 - 5/1/2001
Volume 3, Number 16 - 4/27/2001
Volume 3, Number 15 - 4/17/2001
Volume 3, Number 14 - 4/11/2001
Volume 3, Number 13 - 3/30/2001
Volume 3, Number 12 (BrainShare) - 3/26/2001
Volume 3, Number 11 (BrainShare) - 3/20/2001
Volume 3, Number 10 - 3/15/2001
Volume 3, Number 9 - 3/12/2001
Volume 3, Number 8 - 3/7/2001
Volume 3, Number 7 - 3/5/2001
Volume 3, Number 6 - 2/26/2001
Volume 3, Number 5 - 2/20/2001
Volume 3, Number 4 - 2/19/2001
Volume 3, Number 3 - 2/13/2001
Volume 3, Number 2 - 2/1/2001
Volume 3, Number 1 - 1/10/2001
Volume 2 (2000)
Volume 2, Number 25 - 12/18/2000
Volume 2, Number 24 - 12/4/2000
Volume 2, Number 23 - 11/21/2000
Volume 2, Number 22 - 11/13/2000
Volume 2, Number 21 - 10/31/2000
Volume 2, Number 20 - 10/10/2000
Volume 2, Number 19 - 10/10/2000
Volume 2, Number 18 - 9/26/2000
Volume 2, Number 17 - 9/25/2000
Volume 2, Number 16 - 9/20/2000
Volume 2, Number 15 - 9/6/2000
Volume 2, Number 14 - 8/22/2000
Volume 2, Number 13 - 8/10/2000
Volume 2, Number 12 - 7/25/2000
Volume 2, Number 11 - 7/18/2000
Volume 2, Number 10 - 6/26/2000
Volume 2, Number 9 - 6/5/2000
Volume 2, Number 8 - 5/12/2000
Volume 2, Number 7 - 5/1/2000
DNS for AS/400 - 4/25/2000
BrainShare 2000, Day 3 - 3/29/2000
BrainShare 2000, Day 1 - 3/27/2000
Volume 2, Number 6 - 3/24/2000
Service Pack 8 Issues - 3/21/2000
Volume 2, Number 5 - 3/3/2000
Volume 2, Number 4 - 2/18/2000
Volume 2, Number 3 - 2/5/2000
Volume 2, Number 2 - 1/27/2000
Volume 2, Number 1 - 1/10/2000
Volume 1 (September through December 1999)
Volume 1, Number 6 - 12/7/1999
Volume 1, Number 5 - 11/14/1999
Volume 1, Number 4 - 11/1/1999
Volume 1, Number 3 - 10/20/1999
Volume 1, Number 2 - 10/6/1999
Volume 1, Number 1 - 9/29/1999
Administration Information:
Trouble Incident Escalation
I am NOT a Tech Support person... But, if you have an open support incident
and it has been open for an unusually long period of time, one of my
functions is to help escalate the issue inside Novell Tech Support. I
will decide what the 'unusually long period of time' is... If you have
a support contract, your issue should be resolved within days (resolved;
depending on the level of the support contract, someone should contact
you within minutes/hours to start working on it.) Without a support contract,
you might face hours/days of waiting before tech support can address
your call. So, if you feel you need assistance, send me an e-mail describing
the incident, the incident number, and who to contact. If you don't have
an open incident, don't get me involved until you do.
How to Get Tech Support
Want to see how some of our solutions work?
Check them out at the on-line demo city... http://democity.novell.com/staticindex.html
Due a Software Upgrade?
Here is how the process works.... You should receive an e-mail from Novell
Sales Operations stating you are entitled, as an upgrade protection customer,
the next upgrade for product XYZ... You should then go to the upgrade request
site at www.novell.com/licensing/upgfulfill
and fill in the appropriate lines and information. Your upgrade should then
be shipped second day.... BUT turnaround time is dependent on when the product
is actually available for FCS (First Customer Ship), which could be days or
weeks after the actual product announcement. If you are then having problems,
please let your IA/NE Novell team know so we can get involved.
Previous Editions of this E-Blast
Have you missed previous editions of this newsletter? Want to read them?
Thanks to the CINP (Central Iowa Network Professionals), they have posted
them all at http://www.cinp.net, click on Links, then 4th item down
under Novell...
Subscribe to news listservs at:
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Disclaimer:
Information contained herein is provided as-is. Opinions are those of
the author and may or may not be the same as those of Novell, and are definitely
NOT attributable to Novell unless otherwise noted.
John Bezy
Technology Account Manager
Novell Systems Engineer
Iowa/Nebraska
ph: (402) 291-1808
eFax: (561) 760-6149
fax: (402) 291-4529
Novell-the leading provider of
Net Services Software
www.novell.com
jbezy@novell.com
Last Revised May 29, 2002. Site maintained by MG Consulting and Colorfx Marketing Services, sponsors of the Central Iowa Network Professionals.
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