Iowa/Nebraska Novell Technical Blast
John Bezy, Novell Iowa/Nebraska Systems Engineer
Vol 4, No 9 - 4/22/02
** High Priority **
Network Information Day
May 1, 2002, in Cedar Rapids, IA, Collins Plaza Hotel
Sponsored by CEC.. Check out www.ceciowa.com
or call 800-795-2630 for more information or to register...
Minneapolis Strictly eBusiness Expo
May 8 and 9 in Minneapolis. Check out http://www.strictlyebusiness.net/strictlyebusiness/mpls/main_mpls.po
Guess who has one of the main Keynotes??? See it at http://www.strictlyebusiness.net/strictlyebusiness/mpls/events_keynotes.po
The CIO Corner
National Information Security Awareness Week
What it is - Information Security Awareness Week. April 20-26, 2002
has been designated Information Security Awareness Week across the country.
Nebraska Governor Mike Johanns and mayors around the country have issued
their proclamations to promote safe computing environments and habits
within schools, businesses and government. www.isaw.org.
How aware are you and your employees???
Novell NetWare 6 and eDirectory Named Network Magazine 2002 Products
of the Year
Top networking publication Network Magazine selects NetWare as best
server operating system and eDirectory as best directory service...
URL for Press Release http://www.novell.com/news/press/archive/2002/04/pr02034.html
NetWare News- Excellent Resources!
The NetWare Product Management Team is back from their whirlwind tour
to preview the NetWare 6 Total Cost of Ownership research completed by
Gartner. Here are some resources that we know everyone who uses/recommends/fights
the good fight will benefit from:
Technical Tips
NEW KLEZ VARIANT CAN DO SOME DAMAGE | News: SearchSecurity
The Klez-I worm carries a boatload of potential problems, not the least
of which is the Elkern virus, a piece of malicious code that likes to
overwrite executables. Klez-I spreads via its own e-mail engine with
multiple subject lines and file names for the infected attachment. Also,
Outlook users beware -- Klez-I can execute through the preview pane.
http://www.searchsecurity.com/originalContent/0,289142,sid14_gci818032,00.html
Information Requested...
We are collecting information on Linux on the desktop - specifically
for ZfD Linux extensions. If you are thinking of moving to Linux on
the desktop, or have already started or are doing it. what would you
like to see from Novell/ZENworks to help you?? eMail me directly with
some input!!!
Steps on Getting GroupWise WebAccess Installed On NetWare Apache/Tomcat
Check out TIDs 10067255 and
10065572.
Experiencing Database Corruptions? Especially With Older Applications?
Here are some Client settings you can change that might help... One
possible solution is to go to the data directory and flag the files
as "shared". If that doesn't help, try this: go to Novell Client Properties -
Advanced Settings - Performance Cache, then changing the following settings:
Cache Writes to OFF
Close Behind Ticks to 0
Delay Writes to OFF
Opportunistic Locking to OFF
True Commit to ON
NetWare 6 Licensing
In case you haven't heard, the licensing model in NetWare 6 changed
to a user-based model, which means every user must now have their own
unique object and license. If you want more specific information, check
out the Brainshare 2002 presentation IO 204 at http://www.novellbrainshare.com/portal/eventguide/sessions.jsp.
How does it affect you???
NetWare 6 Hardware Requirements
In my years as a Novell Systems Engineer, one of the most questions
I get when a new product hits the street is, "what kind of hardware
requirements are there?" Well to help all of you that have that same
question, here are the general details:
Minimum System Requirements
Call-In Novell Tech Support
If you need Novell Tech Support, how do you get it? One method is to
call your local Novell authorized partner, either on a per-call basis
or as part of a support package. Occasionally you might need to call
Novell directly. These calls can be expensive, and not very timely.
If you do not have a support contract with Novell, response times (through
our outsourced vendor) can range from many hours to many days. For some
of you this might be acceptable, for many of you it's not... If you
are a CNE, you can get a special price for call. CNEs still get a ˝
price incident. However that incident is only electronic. In the past
we sold you ˝ price electronic incidents, but delivered over the phone,
because we did not have a great electronic support system in place.
Now we do. If that's not acceptable, we have decided to allow you to
come directly to Novell to buy one support incident via CCard. We did
not allow this in the past, and this is the only group that has that
kind of access. The cost for that incident is $450. Many times the cost
of an incident pales compares to the timeliness needed to resolve the
issue. We have Premium Support contracts starting for as little as $5500
list price, which has a targeted response time of 4 hours. Most calls
are answered well under that 4 hour target. Contact your local Novell
reseller, Steve, or me, for more information...
NBM 3.7 90-day Evaluation
Check out the downloads web site to get yours!!! By the way, the English-only
CD of NBM 3.7 that shipped does have a trial license built in to the
install. However, that license will have already expired... Download
the one on the NBM pages for 90 days of eval from install date...
Another NBM 3.7 Item
The English-only CD that shipped requires a patch (that is already posted)
to ensure that by default all traffic is blocked to and from the public
interface(s) if DS is unavailable. This update will already be included
on the multilingual release coming next month.
Not to be Left Out...
NBM 3.7 includes the SurfControl Content Database. That is seven core
categories with roughly the same number of URL's as the old CyberPatrol.
Unless you register with SurfControl to eval the full package, you get
no updates to what comes on the CD.
When you go to SurfControl you can either purchase a full product or
eval for 45 days free. You will then get the other 23 categories, daily
updates, and the monitoring/reporting piece.
Keep your Internet Explorer bookmarks the Same on each computer!
To keep your Internet Explorer Favorites the same on each computer,
do the following:
Timesync Issue After Daylight Savings Time Change
Some NetWare 6 customers have applied Support Pack 1 to NetWare 6, where
upon every re-boot since the time change, the server time will advance
1 hour exactly. The problem has been located in SERVER.EXE and will be
in the next support pack release (NW6SP2).
There is also currently a workaround, and a solution for this workaround
will be available soon on the Knowledgebase for customers (NOVL77268).
The workaround is to move the "SET TIME ZONE =
This problem will only affect your tree if your time source server(s)
is NetWare 6. We have not seen the same issue with NetWare 5.x.
Speaking of Timesync...
One of our back-line engineers has posted a TID (April 15, 2002) on
what should be standard procedure now when setting up Timesync. As most
of you know there have been several timesync.nlm's over the year. The
newer Timesync.nlm's seem to have helped most of the issues if you
follow this new TID.
In summary, even on default installations using Single/Secondary time
servers, go to configured time sources and turn off Directory Tree Mode
(uses SAP). Make the settings in Monitor > Server Parameters > Time.
This is the best way to make sure the settings are used. Although timesync.cfg
can be used in large scale roll-outs, using Monitor is preferred.
Also, to get an outside time source, we are now using dynamic port :1024
and for server to server it is still :123. So, customers need to be
aware if they are using Atomic clocks and after updating to the newer
Timesync, it stops communicating, they may need to change their firewall
to reflect this.
Here is the link to the TID:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10070057.htm
MS Win XP network leakage (from the Novell ListServ)
I sent this to local managers this afternoon. Two more short messages
follow it.
Joe D.
--------------
Theregister.co.uk
today reported another MS "feature to make our computing experience
better". The Search option built into Windows XP goes out over the net
to sa.windows.com, 207.46.226.40, to report your query and to forcibly
and without notification/permission load several files into your Windows
directory. This happens even if we are examining only a local directory.
I checked my machines and the report is true. The files go into dir
I edited the infected files and removed the web stuff. Alas, the behavior
does not change. Only this time the IP number is used rather than the
name. New versions are downloaded every time Search is invoked.
If it were not much bother I would recommend that we block all access
to and from 207.46.226.40. I can't find a way of defeating the exchanges
within Windows XP/PRO itself.
Until MS fixes this or we block the leakage I suggest we quietly forget
about the Search button in Windows XP.
Joe D.
Cool URLs
IP Utilities for Windows CE
Free--- http://www.cam.com/windowsce.html vxUtil
I have found this utility useful for troubleshooting connections with
ZFH.
Novell Portal Services Demo Web Site
http://demo4.novellportalsolutions.com
How to Install eDir 8.6.x??
http://www.novell.com/documentation/lg/ndsedir86/index.html
and then check under the Quick Start for installing/upgrading- nice
chart for number of objects... Remember, for a base install of eDir,
the size of eDir is about 750kb, and each object is STILL about 3k in
size....
The Other Guys Corner
CERT Advisory CA-2002-09 Multiple Vulnerabilities in Microsoft IIS
http://www.cert.org/advisories/CA-2002-09.html
http://www.microsoft.com/technet/security/bulletin/MS02-018.asp
LICENSING: COUNTDOWN TO JULY 31 from- News: SearchWin2000
Microsoft has made some drastic changes to its volume licensing programs
during the last year. Alvin Park, a Gartner senior research analyst,
said now is the time to make your move -- don't wait until the last
minute. He talked with SearchWin2000 about what your choices are if
you procrastinate, how the new model pricing may differ from the old
one and why you may be paying too much to license your software.
http://www.searchwin2000.com/qna/0,289202,sid1_gci816821,00.html
Microsoft's New Licensing Program Continues to Take Beating
It's been a year since problems related to enterprise licensing of Microsoft
products first came to light and licensing terms still remain a sticking
point for Microsoft customers, as shown in recent surveys, press articles
etc. Microsoft plans to implement the new terms on August 1, but corporate
customers are obviously still struggling to digest the terms and come
up with the funds to migrate to the new program.
Microsoft Licensing Program http://www.microsoft.com/licensing/programs/sa/default.asp
ITIC/Sunbelt MS Licensing Survey results http://www.sunbeltsoftware.com/survey_02mar.cfm
Internet Week article http://www.internetwk.com/story/INW20020412S0005
Novell's response to Microsoft and the DOJ..
Pretty interesting reading.
http://www.usdoj.gov/atr/cases/ms_tuncom/major/mtc-00029523.htm
Browser Wars II: CompuServe Strikes Back
"Today CompuServe (an AOL subsidiary) launched CompuServe 7.0 with Netscape
as the underlying browser. CompuServe started testing Komodo, a Gecko-based
client, last year, and is now experimenting with Gecko-based AOL clients.
CompuServe's 3 million-member user base is seen as a testbed before
turning AOL's 34 million members into Netscape users later this year."
http://slashdot.org/article.pl?sid=02/04/16/206257
Education
Advanced Network Technologies, Omaha, NE
Help Desk, Des Moines, IA
Are the people accessing your network who they say they are?
On your network, everyone looks the same. But not everyone enjoys the
same privileges. Novell® SecureLogin® protects your network from unauthorized
users by making sure you're never faced with a case of mistaken identity.
Free Novell Access & Security Web Seminar
Join us for an hour-long Web seminar and learn how Novell SecureLogin
not only verifies your network users' identity, but it also plays a
critical role in letting the right people into your network, while
keeping the wrong ones out.
Learn how Novell SecureLogin can help you:
Secure Identity Management Seminars
We plan to run Gartner sponsored Secure Identity Management Briefings
in 15 additional cities in Q3. We are also working to partner with
a CSI for these events. Here are the locations and dates.
| City Atlanta Boston Cincinnati Detroit Ft. Lauderdale Houston Los Angeles Milwaukee Minneapolis New York Philadelphia Raleigh Sacramento Salt Lake City San Francisco |
Date 19-Jun-02 20-Jun-02 20-Jun-02 20-Jun-02 25-Jun-02 27-Jun-02 (Energy Specific) 26-Jun-02 26-Jun-02 27-Jun-02 25-Jun-02 (Finance Specific) 26-Jun-02 19-Jun-02 26-Jun-02 25-Jun-02 27-Jun-02 |
Free web seminar ZENworks Synergy
Dates: April 30, May 1 and May 2
Time: 1:00-2:00 p.m. EST
Registration deadline: April 29
To register: visit www.novellzenworks.com
Win a Rio
Attend a free ZENworks Synergy Web Seminar and you could win a Rio MP3
player. We're giving away a Rio MP3 player at each session to one lucky
attendee. With Novell ZENworks Synergy, you'll have more time to enjoy
it. Register at www.novellzenworks.com
What you'll learn:
Free Web Seminar for Government- Business Process Management
HERE ARE THE FACTS:
Date: Thursday, May 9, 1:00 PM EST
Topic: Novell Business Process Management Solution for Government
Target Audience: CTO's and other senior government operations managers
who are concerned about improving and extending services to constituents
and employees.
Seminar Agenda (All times are EST)
| DATE: | Thursday, May 9, 2002 | |
| LOCATION: | Your office. Your home. Anywhere online. | |
| 1:00 - 1:05 PM: | Introduction & Welcome | |
| 1:05 - 1:20 PM: | Hurwitz Group Research Director, Tyler McDaniel | |
| 1:20 - 1:50 PM: | Benefits of the Business Process Management for Government Solution | |
| 1:50 - 2:00 PM: | Q&A & Prize Drawing |
Partner Information
New QuickTrain Sales Training Online
Learn how to sell the latest Novell products and solutions in 20 minutes
or less by going through the QuickTrain voice-narrated Flash tutorials,
and test your knowledge. http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=7488&logType=3
PartnerNet Resource Center
http://www1.novell.com/resourcecenter/ext_showContainer.jsp?containerId=247
What Are the Partner Benefits?
Among others, as a Gold Reseller, you get 4 free incidents, and a 40%
discount on purchasing additional incidents. Platinum Resellers receive
15 free incidents.
Sales Stuff----
BorderManager v3.7
Yes, In case you didn't notice above about the NBM (Novell BorderManager)
3.7 Eval version, BorderManager v3.7 shipped April 17th!!! New features
in BorderManager 3.7 include:
Administrivia:
Trouble Incident Escalation
I am NOT a Tech Support person... But, if you have an open support incident
and it has been open for an unusually long period of time, one of my
functions is to help escalate the issue inside Novell Tech Support. I
will decide what the 'unusually long period of time' is... If you have
a support contract, your issue should be resolved within days (resolved;
depending on the level of the support contract, someone should contact
you within minutes/hours to start working on it.) Without a support contract,
you might face hours/days of waiting before tech support can address
your call. So, if you feel you need assistance, send me an e-mail describing
the incident, the incident number, and who to contact. If you don't have
an open incident, don't get me involved until you do.
How to Get Tech Support
Want to see how some of our solutions work?
Check them out at the on-line demo city... http://democity.novell.com/staticindex.html
Due a Software Upgrade?
Here is how the process works.... You should receive an e-mail from Novell
Sales Operations stating you are entitled, as an upgrade protection customer,
the next upgrade for product XYZ... You should then go to the upgrade request
site at www.novell.com/licensing/upgfulfill
and fill in the appropriate lines and information. Your upgrade should then
be shipped second day.... BUT turnaround time is dependent on when the product
is actually available for FCS (First Customer Ship), which could be days or
weeks after the actual product announcement. If you are then having problems,
please let your IA/NE Novell team know so we can get involved.
Previous Editions of this E-Blast
Have you missed previous editions of this newsletter? Want to read them?
Thanks to the CINP (Central Iowa Network Professionals), they have posted
them all at http://www.cinp.net, click on News...
Unsubscribing
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an e-mail to
jbezy@novell.com,
with 'unsubscribe e-mail blast' (without the quotes) in the subject line,
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Subscribing
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Changing Addresses
If you need to change your e-mail address, send an e-mail to
jbezy@novell.com
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and your address will be changed. We like to keep track of Novell users.
We recognize there is frequent turnover in the networking business, so
if you are changing jobs, please drop me a line....
Disclaimer:
Information contained herein is provided as-is. Opinions are those of
the author and may or may not be the same as those of Novell, and are definitely
NOT attributable to Novell unless otherwise noted.
John Bezy
Technology Account Manager
Iowa/Nebraska
ph: (402) 291-1808
eFax: (561) 760-6149
fax: (402) 291-4529
Novell-the leading provider of
Net Services Software
www.novell.com
jbezy@novell.com
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