Vol 4, No 2 - 1/30/02

** High Priority **

BrainShare 2002???
It's hard to believe that another year has already gone by, but here's the proof: BrainShare 2002 is just around the corner! So get ready, set, go to learn first-hand about Novell's latest products and strategies. Get hands-on technical experience. See the latest third-party offerings. Network. Play in the technology lab. Take a certification test. And have fun! As every year, BrainShare 2002 will be held in Salt Lake City, Utah, at the Salt Palace Convention Center; the dates are March 17 through March 22, 2002. Online registration started December 1, 2001 at www.novellbrainshare.com. If you register before February 15, 2002, registration costs $1,495.00. After that, it's $1,695.00.

The CIO Corner

If Microsoft security fails, .Net fails
By John Pescatore, ZDNet News
1/23/01

"Gartner believes that Microsoft is serious about making this shift because its .Net strategy will fail if the security initiative fails. Nevertheless, changing the management and development culture of such a large company poses a huge challenge, and it won't happen quickly."

"Corporations should make it clear to Microsoft that they will base their use of Net services and future Microsoft software products on clear evidence that they have become more trustworthy." http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5928&logType=3

CEOs Take Closer Look At Security
By Eric Chabrow, InformationWeek
1/23/02

"Nine of 10 CEOs at companies with yearly revenue of $1 billion or more have personally reviewed disaster-planning documents since Sept. 11, according to a survey by Booz Allen Hamilton. And, not unexpectedly, two-thirds see their companies spending more on security in the foreseeable future." http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5926&logType=3

The Meter Is Running... But CIO's Are Saying "STOP THE CAB"
By Scott Berinato, CIO Magazine
1/15/02

"Microsoft came up with a new subscription licensing model, called Licensing 6.0 and Software Assurance, saying it made life simple for corporate IT. But CIOs are now saying the plan is a long ride with a fare that keeps climbing." http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5854&logType=3

Drop this article on every desk you can find.... I was pleased to see a giant Novell Banner Ad on the right hand side too! Here is the origin URL- http://www.cio.com/archive/011502/meter.html

Novell To Link Metadirectory To Non-NetWare Networks
From Infoworld
By Deni Connor, Network World
January 4, 2002 4:01 pm PT

NOVELL IS EXPECTED to release as early as next week a version of its metadirectory software that works with more applications, including those on remote machines that aren't on NetWare networks.

Like other metadirectories, Novell's new DirXML 1.1 will join data from myriad directories typically found on corporate networks. The company hopes the upgrade will further differentiate its offering from those offered by Critical Path, iPlanet and Microsoft, among others.

While DirXML supported remote applications before Version 1.1, it no longer requires customers to run Novell's eDirectory platform at each site. DirXML, which runs on any server that also has eDirectory installed, links to remote applications via IP using Secure Sockets Layer technology. The applications can reside on mainframes, Macintoshes or assorted Win32 and Java systems.

Brian Wiatr, senior systems administrator for the Hartford Public Schools in Connecticut, will use the remote connection support to manage end-user accounts on Windows 2000, and NetWare 5.1 and 6 servers.

"We're looking at doing single-point of administration for both eDirectory and Active Directory," Wiatr says. DirXML 1.1 will let him gather information from Windows 2000 and manage it with tools on his NetWare network. http://www.infoworld.com/articles/hn/xml/02/01/04/020104hnnovell.xml

Control Runaway Costs Many business owners are uneasy with rising IT costs, but are afraid to meddle with existing infrastructure for fear of disturbing vital network services. The idea that "if it ain't broke, don't fix it" often guides the decision to stay with the status quo, no matter what it costs. But the truth is, when it comes to IT, it doesn't have to be broken to need fixing. Here's how to get back in control. http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5846&logType=3

MyParty Virus Features Dangerous Snapshot
By Brian Fonseca
January 28, 2002 09:03 AM

ANTI-VIRUS OFFICIALS ARE warning users to be on the lookout for the new "Myparty" virus that preys on the popularity of personalized photograph Web pages offered by companies such as Yahoo and AOL.

Featuring an e-mail subject heading of "new photos from my party!" the virus attempts to trick users into thinking a link inside the e-mail points the reader to a friend's photo Web site, according to anti-virus officials at McAfee and Symantec. However, the URL is actually an attachment containing a portable executable .com file that launches itself to every address in a user's Windows address book and addresses found within .DBX files, said Vincent Gullotto, senior director for McAfee AVERT (Anti-Virus Emergency Response Team), in Santa Clara, Calif.

Gullotto said McAfee first began investigating submitted samples of Myparty on Sunday night. Despite a lack of heavy propagation, the anti-virus vendor chose to label the virus medium risk due to its serious social engineering nature.

The bogus e-mail features the following message:

" Hello!

My party...It was absolutely amazing!

I have attached my web page with new photos!

If you can please make color prints of my photos. Thanks!"

The worm attachment reads www.myparty.yahoo.com and is sized at 29,696 bytes. The virus copies itself to C:\Recycled\regctrl.exe and executes that file, retrieving a user's infected machine's default SMTP server from the registry to launch itself through solicited addresses.

Anti-virus vendors said the virus will stop mailing itself out at midnight on Tuesday. A variant of the worm also exists in a slightly different file -- myparty.photos.yahoo.com -- featuring an attachment size of 28,160 bytes.
Copyright 2001 InfoWorld Media Group, Inc.

Aren't many of you glad you are using GroupWise!!!

Directories: Bigger Role, Bigger Job
Novell is mentioned multiple times in a positive light. AD is mentioned several times in a negative light. http://www.internetweek.com/newslead02/lead012902.htm

Ya Gotta Love Dave Kearns..
Today's focus: Vendors attempt at migration again
By Dave Kearns

Evidently our little dig at BindView and ePresence last fall didn't sway the thinking at these supposedly "Novell friendly" firms. They've now joined forces with Microsoft to launch a free seminar tour called "NetWare and Windows 2000 - Real World Options for Novell Customers".

The blurb (http://epresence.com/asp/about/event.asp?master_code=MSBSMI) says:

"Do you rely on Novell NetWare, NetWare Directory Services and/or GroupWise? Are you are considering your organization's next strategic move? Are you unsure if it includes integrating with or migrating to Microsoft Windows 2000, Active Directory and Exchange 2000?"

Microsoft is sponsoring the tour, for goodness' sake - what do you think the answer will be?

Here's another hint, the agenda includes:

• Spotlight Migration.
• Getting Secure - The Preparation Phase.
• Migrating - Core Challenges.
• Staying Secure - Adopting & Enforcing Policies.

From One of Our Customers...
"I wanted to let you and Novell know of our appreciation of ZenWorks capabilities. We recently had a student steal 4 laptops out of one of our integrated classrooms. The laptops were set so that you could not exit out of the Novell login. The student in trying to get around it had to login which registered the workstation in NDS with his username, time of login, and IP connection. This led us to his room where 3 of the laptops were recovered. He took the fourth to a friend who said he could get around the bios lock (we disabled booting from the floppy). The police went to the friend's house and retrieved the last laptop. In total the two had over $10,000 of stolen xxxxxxx property. If it hadn't been for workstation registration we would never have caught them.

I just wanted to let you and Novell know of our appreciation for the extra benefits of ZenWorks."

How To Run A Microsoft-Free Shop
An interesting read from CIO Magazine...
http://www.cio.com/archive/010102/shop.html

How to Run a Microsoft-Free Shop
DO YOU FIND that you're incapable of stopping upgrades? Do you spend much of your day patching security holes? Do you have a vague sense that you're spending too much money on software? If you answered yes to any of those questions, you may have become overly dependent on Microsoft. Here's a handy 12-step program to cure your condition.

See the article for the steps...

Technical Tips

Need Information
We are working to get Peoplesoft to provide integration between their products and GroupWise. The integration would be between their workflow functionality and GW. They have asked for names of customers who are using both products (i.e. what is the market demand). If you are interested, send me your contact information.

We will be starting a similar process with SAP soon so feel free to let us know about this, but please indicated SAP versus Peoplesoft.

NAM (Novell Account Management) And Network Time Sync
Don't forget that, out of the box, there is no time synchronization between NT servers and NetWare servers. In order to ensure time synchronization between NT and NetWare boxes, you will need to install a NTP service on the NT boxes and point this service to the NetWare server as a time source.

There are a number of shareware/freeware NTP utilities available for NT/2000. One that I am using and which is working fine is the NTP utility from Tardis :
http://www.kaska.demon.co.uk/
This is by no means the only NTP utility or the "Novell recommended" NTP utility for Windows NT/2000 !!!

How To Change IP Address On A NetWare 6 Server And Maintain All Services Running
Here is the list of files that need to be changed:

inetcfg - Bindings - IP
NetWare Enterprise Web Server
   NetWare Remote Manager (NetWare Management Portal)
      SYS:\Novonyx\suitespot\admin-serv\config\Servers.Lst
   NetWare 6 Home
      SYS:\Novonyx\suitespot\https-servername\config\magnus.conf
      SYS:\Novonyx\suitespot\docs\nav.html
   Netscape Home (SSL)
      SYS:\Novonyx\suitespot\https-servername\config\obj.conf
Apache
   Apache config, SSL, Tomcat, NetWare Web Manager, iManage, NetWare Web Search, NetWare Web Access, NetStorage
      SYS:\Apache\conf\adminserv.conf
iFolder
   SYS:\Apache\iFolder\Server\httpd.conf
   SYS:\Apache\iFolder\Server\httpd_additions_nw.conf
CIFS
   SYS:\ETC\cifs.cfg
hostname
   SYS:\ETC\HOSTNAME
hosts
   SYS:\ETC\hosts
DNS
   SYS:\ETC\RESOLV.CFG

Edit these files and then reboot the server.

NetWare Bandwidth Management
http://www.trafficshaper.com/
Abstract:
Now you can manage the bandwidth for any protocol or interface on your Novell NetWare 4.xx and 5.x server. The Traffic Shaping Engine NLM acts as a powerful bandwidth manager, transparently regulating network traffic on your NetWare server. You can identify, group, and apply a data rate to any desired traffic. This traffic shaper offers flexible data rates and accommodates burst traffic, while smoothing out the peaks. Connection oriented data rates implement bandwidth policies and quotas for workstations, applications, hosts, TCP connections.

The Beta 2 version of the Traffic Shaping Engine can be used to manage both Internet and LAN bandwidth, IPX and IP traffic, and apply data rates to up to 1,000,000 simultaneous connections. The Traffic Shaping Engine requires very little memory and imposes negligible overhead. This traffic shaper can be used on older servers and even the slowest Pentium is capable of managing >> T1 speed connections. A simple, efficient bandwidth management solution for Novell shops.

If you use Border Manager, Novell's web servers, Novell Internet Messaging System, Netscape Enterprise Server, NIAS, or GroupWise WebAccess, why not add bandwidth management capabilities as well? Its easy, its free, and it works!

Optimize Data Storage & Availability
Do you need to get a handle on skyrocketing storage management costs? Are you under pressure to increase availability and accessibility to data and improve user satisfaction and productivity? It's as easy as 1, 2, 3. http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5683&logType=3

News about BorderManager...
In its December 2001 bulletin, "Who's the Lord of the Rings? Worldwide Firewall/VPN Software Market Forecast and Analysis, 2001-2005," IDC ranked Novell among the top five companies competing in the firewall/VPN market. Novell captured 4.1% of the market share with Novell BorderManager, earning $30 million in revenue in the 2000 firewall/VPN market space-an increase of 4% over 1999.

Novell BorderManager is one of Novell's premier access and security solutions. With its powerful directory-integrated features, it enables companies to control, accelerate and monitor their users' Internet activities. Because Novell BorderManager leverages identity-based access control and forward proxies, companies can safeguard their network against undesirable Internet content while maintaining exceptional performance levels. Novell BorderManager also integrates VPN services, an industry-certified firewall and a scalable content-filtering service to ensure that companies' networks are protected and their users are productive.

IDC foresees continued growth in the worldwide Firewall/VPN market. In fact, IDC predicts that the firewall/VPN market will grow to $1.7 billion by 2005. In its study, IDC considered the twenty leading providers of Firewall/VPN services. Novell was ranked ahead of such formidable competitors as IBM, Network Associates, Sun Microsystems Inc., and others. Novell is committed to increasing its market share in the firewall/VPN market and will continue to invest in Novell BorderManager. Novell will be releasing a new version of Novell BorderManager in the second quarter of 2002.

Cool URLs

Novell Product With Novell Product Compatibility List- In General
http://support.novell.com/products/psMenu.jsp

NetWare 6 Specifically
http://www.novell.com/documentation/lg/nw6p/index.html?readme/data/ac8pwoc.html

NetWare Comparison Chart
http://www.novell.com/products/NetWare/comparechart.pdf

Looking for A Good Book on DirXML?
http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=0764549197&vm=

TIP: How To See TCP/IP Stats On The Console
Just type
     _TCP or/and
     _IP
on the server console and select the stats you want to see. Among other things information about used and free small ECB as well as used and free PCB are available. The default value of preallocated PCB is 1024 which could be a cause for a "not responding machine" in a highly accessed SMP environment. you can change this with ( monitor !h) server param---->communication. Further you can see stats related to LB/FT(loadbalancing and fault tolerance). When TCPSTAS.NLM loaded under protocol information in NROM will also show the same stats in workstation. You might need the latest SP in server. I know it works on NW6...

Are You A Government Agency?
Check out our latest Cool Solutions Web Site at http://www.novell.com/coolsolutions/gov/

Novell and Marketing??
This is maybe more for Europe... But have a look at this site... It is about the F1... And Novell....
http://www.renaultf1.com/
Select: English
Select: Innovation
Select: Partners
Select: Novell.

Comparing Novell Security and Microsoft??
nhttp://www.labmice.net/articles/securingwin2000.htm

Tomcat for NetWare?
Go to:
http://jakarta.apache.org/builds/jakarta-tomcat/release/v3.3/bin/, download the jakarta-tomcat-3.3a.zip file. Tomcat is not specific to a platform - it's all java. There are specific connectors for Apache and Tomcat though.

If this is going on a NW 5.1 server you will want to go to the following URL: http://jakarta.apache.org/builds/jakarta-tomcat/release/v3.2.4/bin/

Download jakarta-tomcat - 3.2.4.zip.. You will then want to click on the NetWare folder at URL: http://jakarta.apache.org/builds/jakarta-tomcat/release/v3.2.4/bin/NetWare/i386/ and download the mod_jk.nlm if you want to run through port 80 to Apache on NetWare. If you want to by-pass Apache simply use port 8080.

We have not tested Tomcat with JVM 1.17b which is still the default in NetWare 5.1. If you decide to upgrade the JVM Proceed Cautiously!!!! There are a number of utilities that rely on JVM 1.17b in NetWare 5.1 such as Oracle, ZENWORKS, etc. If you upgrade the JVM from 1.17b to 1.22 or 1.3 they will break! If they are not present then you are good to go.

NETMON- A NetWare-Based Sniffer
http://www.roletosoft.cz/products.htm

The Other Guys Corner

Security Flaws Dim Trust in Microsoft
By Robert Lemos, CNET News.com
January 11 2002

"Microsoft's security initiatives and the release of the company's 'most secure operating system yet' haven't quashed myriad holes that security experts say put customers in harm's way." http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5705&logType=3

MS' Highest Priority Must be Security
By Thomas C Greene, The Register
January 17 2002

"Microsoft founder Bill Gates has finally noodled out the fact that his precious .NET initiative is never going to fly if the company continues turning out insecure products. Therefore, in a long-winded bull to all Microserfs issued Wednesday, Bill finally admits that the company has wrongly emphasized whistles and bells over security, and decrees that this shall change." http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5810&logType=3

Microsoft Gearing Up for Anti-Linux Campaign
From ShadowRAM-
Microsoft's leaked Linux memo (CRN Online, Jan. 11), which highlights the company's battle plans against the open-source OS in 2002, is just a taste of what's to come next week at LinuxWorld. One source in the know said the propaganda machine in Redmond is gearing up for a major counteroffensive at the show, slated to begin Jan. 29 in New York. "You'll see a lot of anti-Linux activities from Microsoft," the source said.

Doug Miller, director of competitive strategy at Microsoft, will be on hand, a company spokesman said, declining to comment on the company's reported plans or the memo. "Microsoft considers Linux a valid competitor in the marketplace. [Linux] made us sit up and take notice in some areas where we needed to make changes [such as community]," the spokesman said. We'll see.

Remember the MS Problem with Plug and Play in WinXP??
UnPlug n' Pray - Disable the Dangerous UPnP Internet Server- Visit here- http://grc.com/UnPnP/UnPnP.htm

Education

Help Desk, Des Moines, IA

560: NetWare 5.1 Administration, February 11-15, $1596.00
556: Integrating eDirectory and Active Directory
992: Directory and Database Integration with DirXML, Call for dates, $1795.00
CNA (NetWare 6) Night School - commences Thursday, February 26th!
Course 561: NetWare 6 Administration coming in February! Call to be placed on the advance waiting list - we expect demand to be high!

Advanced Network Technologies, Omaha, NE

370: GroupWise 6 Administration, February 25-March 1
570: NetWare 5 Advanced Administration, February 18-22
575: NDS Design & Implementation, March 27-29
580: NetWare 5.1 Service & Support, April 22-26
781: Workstation Management with ZENworks 3, January 14-18
3000: Upgrading to NetWare 6, February 4-8, May 20-24 & August 12-16
3001: NetWare 6 Administration, June 24-28

New Certified Novell Salesperson Courseware Available
The latest edition of Selling Net Services Solutions version 6.0 has just been released. It includes updated materials on Novell's strategy, NetWare 6, new versions of the ZENWORKS family, Security and Provisioning solutions including industry partner examples, increasing your revenues with Novell licensing options, along with coverage of other great Novell solutions. Completing this courseware prepares you to take the Certified Novell Salesperson exam and obtain your CNS certification. http://www.novell.com/partners/channel/academy/spresent.html

NDS Troubleshooting and How to Perform a System Health Check
Presenter: Gary Porter

Dates:
Monday January 28th, Novell Office, New York
Tuesday January 29th, Novell Office, Herndon, Virginia
Friday February 1st, East West Conference Center, Honolulu
Wednesday February 6th, Novell Office, Denver Colorado
Friday February 8th, Barker Conference Center, Florida Hospital, Orlando, Florida
Monday February 11th, Novell Office, Minneapolis, Minnesota
Wednesday February 13th, Novell Office, Philadelphia, Pennsylvania
Friday February 15th, Novell Office, Detroit, Michigan

Times: 09:00 to 16:30

Session summary:
With the addition of eDirectory on UNIX or Windows equipment as well as the introduction of NetWare 6, you've probably been wondering, "How will this affect the techniques I use for diagnosing and repairing eDirectory?" Analyzing eDirectory anomalies doesn't have to be a scary task. It can actually be enjoyable when you understand the correct techniques and tools.

This one-day class is divided between three focuses-eDirectory health check, troubleshooting and top eDirectory/NDS issues encountered, along with their solutions. We will examine diagnostic technique as well as methodologies for repair, how to spot potential catastrophes, learning how to find these time bombs and diffuse them before disaster strikes. The last part of the day deals with current eDirectory issues and demonstrates methods for repair.

Cost and Registration:
$250 per delegate per day. Further information and a registration form can be found at the website www.conference-bookings.com

DirXML Training This Spring
Novell will be delivering DirXML version 1.1 Advanced Technical Training this Spring. In this intense, four-day, hands-on course, you will learn solutions, configurations, and customization of various shipping drivers; tips and tricks; troubleshooting drivers; debugging; eXtensible Stylesheet Language Transformations (XSLT); applications; and much, much more. Class dates and locations will be:

February 19th     Detroit, Michigan
March 25th       Provo, Utah
April 16th       Tampa, Florida

For a complete course description and registration information, contact Jason Chapman at (801) 861-1784.

Partner Information

PartnerNet 2002 Program Announced
Well 2002 is here and so is the NEW and IMPROVED Novell PartnerNet Program. There have been several new changes made to the PartnerNet Program for 2002, with NOVELL CERTIFICATIONS leading the way. So here is your opportunity to get CNS Certified. Below are the registration web sites for the upcoming CNS Training to be held:

Omaha
2/19 8:30am - 5pm
Compaq, 1000 N. 90th Street
https://register.novell.com/login/index.cfm?action=prelogin&fuse=event&id=3090&event_id=3090&lcode=enu

This new training is going to be very valuable in selling Novell's NetWare 6, ZEN for Desktops 3.2, GroupWise 6, and new "solutions" like iChain, DirXML, OnDemand, and Novell Portal Services.

NOTE: CNS Certification is a REQUIREMENT for ALL levels of the Novell PartnerNet Program.

Should you have any questions please contact myself or Steve Ferrick (515.537.5300). We look forward to seeing ALL of you at the nearest event to you.

Users Groups- A Great Place To Network- The Person-to-Person Kind

Be sure to visit and support your local NetWare/Network/Novell users group-

Nebraska NetWare Users Group (NNUI)
http://www.gioffre.com/nuiomaha/index.htm
meets second Tuesday of each month (except Jul, Aug)

Lincoln Area NetWare Users Group (LANUG)
members.aol.com/thomstarr/lanug
meets third Tuesday of the month, Noon-1pm, Energy Square/SE Community College

Central Iowa Network Professionals (CINP)
Meetings are held at 3:00pm on the third Thursday of the month.
Check website at www.cinp.net.

Mississippi Valley NetWare Users Group (MVNUG) (Dubuque, Iowa)
Meetings will usually be held on the Second Thursday of the month...
Contact Skip Hefel and board members at MVNUG@DigitalMe.com

Sales Stuff----

Novell Small Business Suite 6 Free Installation Support
Novell Small Business Suite 6.0 now includes free installation support for the first 60 days from the first call to Novell Technical Services. Previously, NSBS only included support for the first 30 days on specific components. Customers or partners may use the Installation Support for the suite only. This new Installation Support is available during normal Novell business hours, Monday through Friday, excluding holidays. http://www.novell.com/channel/nsbs6promo

Novell Improves Technology to Help Companies Tie Their Data and Systems Together
Novell announced the delivery of Novell DirXML 1.1, a more flexible and powerful version of the company's data synchronization software. DirXML helps customers create one Net, where all types of networks work together, by linking data stored in directories, applications and databases, whether they reside inside the firewall or across the Internet on business partner systems. In addition to the delivery of version 1.1, Novell also announced the availability of the DirXML Driver for SAP HR, which integrates user identity information among the mySAP Human Resources (mySAP HR) application, Novell eDirectory and other enterprise applications. By linking systems such as HR applications, e-mail, databases and facilities access, DirXML eliminates the costly and time-consuming task of creating and updating profiles in these systems individually. http://www1.novell.com/resourcecenter/ext_clickthrough.jsp?contentId=5782&logType=3

New Phone Number for Iowa/Nebraska Account Manager
Steve's numbers now are:
(new) Novell Office #515.537.5300
(same) Cellular Ph #515.250.6194
(same)TollFree Fax #866.618.4712

Administration Information:

Trouble Incident Escalation
I am NOT a Tech Support person... But, if you have an open support incident and it has been open for an unusually long period of time, one of my functions is to help escalate the issue inside Novell Tech Support. I will decide what the 'unusually long period of time' is... If you have a support contract, your issue should be resolved within days (resolved; depending on the level of the support contract, someone should contact you within minutes/hours to start working on it.) Without a support contract, you might face hours/days of waiting before tech support can address your call. So, if you feel you need assistance, send me an e-mail describing the incident, the incident number, and who to contact. If you don't have an open incident, don't get me involved until you do.

How to Get Tech Support

• Call 800-858-4000
  • Use a credit card to pay for an incident
  • Use an incident as part of a Premium Services contract
• Call your favorite local reseller- Many have tech support available from Novell
• OnLine- If you have a support contract, open an incident (as well as update the incident or check its status) at http://support.novell.com/servlet/incident

Want to see how some of our solutions work?
Check them out at the on-line demo city... http://democity.novell.com/staticindex.html

Due a Software Upgrade?
Here is how the process works.... You should receive an e-mail from Novell Sales Operations stating you are entitled, as an upgrade protection customer, the next upgrade for product XYZ... You should then go to the upgrade request site at www.novell.com/licensing/upgfulfill and fill in the appropriate lines and information. Your upgrade should then be shipped second day.... BUT turnaround time is dependent on when the product is actually available for FCS (First Customer Ship), which could be days or weeks after the actual product announcement. If you are then having problems, please let your IA/NE Novell team know so we can get involved.

Previous Editions of this E-Blast
Have you missed previous editions of this newsletter? Want to read them? Thanks to the CINP (Central Iowa Network Professionals), they have posted them all at http://www.cinp.net, click on Links, then 4th item down under Novell...

Subscribe to news listservs at:
For GroupWise list: http://www.ngwlist.com
For Syracuse U NetWare list: listserv@listserv.syr.edu with 'subscribe novell' in message body

Disclaimer:
Information contained herein is provided as-is. Opinions are those of the author and may or may not be the same as those of Novell, and are definitely NOT attributable to Novell unless otherwise noted.

John Bezy
Technology Account Manager
Iowa/Nebraska
ph: (402) 291-1808
eFax: (561) 760-6149
fax: (402) 291-4529
Novell-the leading provider of
     Net Services Software
     www.novell.com
jbezy@novell.com